The Moss culture begins with a fundamental principle that drives our behavior: Customer satisfaction is always our goal. We work to achieve client delight on every project by living a philosophy of mutual respect, exceeding client expectations, and focusing on what it will take to earn repeat business.
Known for employing the best and brightest in the business, we believe in creating a “family feeling” for employees while maintaining a positive, collaborative working environment for our teams. For us, a construction project is not just about sticks and bricks. It’s about genuine, rewarding relationships with clients, subcontractors, suppliers, and the surrounding community.
I am very proud to be a part of Moss & Associates. I am proud that we have created a culture that promotes an incredible camaraderie amongst the project teams, the estimating department, marketing, and throughout the entire company. This camaraderie and teamwork provides a platform for all the individuals at Moss to be successful in their careers. It provides an incredible resource and support for all of us when we are faced with difficult challenges in the construction industry and it is also provides an atmosphere that celebrates our accomplishments. This culture of camaraderie and teamwork is why Moss is so successful and accomplished in the construction industry today and will continue to be in future endeavors.Philip Tunnicliff, Project Manager, Moss & Associates
At Moss we have Non-Negotiable Standards which were created by the employees at our very first company meeting in April 2005. The Non-Negotiable Standards are central to the Moss culture.
- Client Relations
- Employee Relations
- Subcontractor Relations
- Team Member Conduct
- Communications / Starts with respect
- Project Leadership
- Quality - The “3E’s”
- Risk Management
- Cost Control
Click here for a full copy of the Moss Non-Negotiable Standards.